Vidyo is leading brand in video conferencing technologies. As a video conferencing system it will provide you with superior quality, real world, flexible and scalable solutions. You can participate in the conference from your boardroom via desktop or laptop, tablet or smartphone.
In 2009 Google Inc introduced this system in its Google+ HangOuts service and Vidyo collaborated as the technological partner. Astvision is cooperating with Vidyo from 2012 and from July 2014 we became Vidyo’s Official Premier Reseller in Mongolia.
Qmatic is Swedish company and world’s leading brand name for queue management technology solutions and products. Utilizing Qmatic systems in your organization will enable you to serve your clients faster, significantly improve customer satisfaction and efficiently monitor your services. Customers will be able to select services online in advance and select appropriate time slots.
Our Company became Qmatic’s Authorized Partner in Mongolia from 2014 and we are working to introduce its products and solutions at Mongolian market.
Telco is modern telecommunication services offering use of customers handphone numbers to connect via internet free of charge. This service software will be developed in 2 options such as for computers and for smartphones.
Customers will be able to talk, chat and message each other free of charge whenever they are online. Telco service software is currently in development stage and will be soon offered to market.
Smartdesk is customer service assistance system designed for the service companies. This SAAS based system will make more simple and efficient provision of customer services via call centres and digital means. This system will greatly assist business organizations in providing after-sale services and customer services to customers. This software will be available to clients as web portal or smartphone application.
Public Self-Service kiosk was implemented 108 kiosks in a nationwide in Mongolia with 21 public services. From 2012, Astvision has developed and financed hardware and software design and production of the first Mongolian Public Services Kiosk. From total of 108 Public Services Kiosks 80 were installed in Ulaanbaatar city and 28 were installed in the aimag centres and large soums and they offer 21 different services to public.
We developed agaar.mn website and Agaar (Air) smartphone application to provide public with real-time air quality information gathered from the air quality monitoring station located in Ulaanbaatar city’s various locations. In addition, we developed mobile application for improving registration and monitoring of Government subsidized, low-emission stoves distributed in Capital city’s ger areas.
Mongolian Government’s 1111 Call centre for receiving requests and proposals from citizens was established in 2013. This Centre is able to receive citizens requests, proposals and various other feedbacks via 10 simultaneous channels such as phone calls, phone messages or emails, directs these information to respective Government organizations and informs on outcomes and results.
In 2014 our Company introduced OneStop Student Services digital kiosk for the National University of Mongolia students to simplify issuance of students grades, marks and study status references, issued by the University. Obtaining references from the OneStop Student Services digital kiosks made this process simple, yet time effective and enabled University staff minimize non-study related load and to concentrate on their core services.
In 2011 our Company have successfully implemented 1800 1881 Call Centre and Unified Communication system for the State Bank. Introduction of this Call Centre greatly improved timely provision of services and information to Bank customers and increase productivity of call centre operators. In addition, based on bank’s online branch network we introduced Unified Communication system, which improved coordination and communication between Company’s departments and management levels.
This system was introduced at the Ulaanbaatar Electricity Distribution Network (UBEDN) Company to effectively manage and monitor mobile workforce, improve productivity, effectively allocate service orders, perform safety inductions and provide for direct communication.
Ulaanbaatar Electricity Distribution Network Company is providing electricity and related services to the 243 thousand households in the Capital city. In 2014 our Company developed digital system for efficient delivery of electricity services to the customers. Upon introduction of this digital system Ulaanbaatar City electricity users are able to monitor their electricity usage, process electricity payments, call for repairs and receive other related services.
Yunden.mn is developed to foster online business activities and to provide Ulaanbaatar and rural citizens with access to national online trading system regardless of their location and time difference, where they can buy or sell products or services.
Since 2007, Astvision has empowered developers to create innovative product and services. The Company’s core asset is team of young, talented and ambitious IT professionals with clear vision and capabilities of introducing latest technological developments and solutions into real-life.
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